FAQs

📦 Orders & Delivery

Q: How will I receive my purchase?
A: After completing your order, you’ll receive an email with a download link. You can also access your files anytime through your account dashboard under “Downloads.”

Q: I didn’t receive my download email. What should I do?
A: Please check your spam or promotions folder. If you still can’t find it, log into your account to access your downloads or contact us for assistance.

Q: How do I use the templates?
A: After purchase, you’ll receive a link to access your templates in Canva. Simply open the link, customize the design to fit your brand, and start using it right away.

Q: Do I need Canva Pro?
A: No, these templates work with a free Canva account unless otherwise stated.

🔁 Refunds & Support

Q: Do you offer refunds?
A: Due to the digital nature of our products, all sales are final and non-refundable.

Q: Can I get help if I have issues?
A: Yes, feel free to reach out and we’ll be happy to assist you. Contact us here

📱 Usage & Licensing

Q: Can I resell or share these templates?
A: No, these templates are for personal or business use only and cannot be resold, shared, or redistributed.

Q: Can I use these for client work?
A: Yes, you can use them for your own business or client content but not resell the templates themselves.